SHIPPING RATES

Holiday calendar

We will be totally closed from 2nd to 8th August.

The website will continue to accept orders during these dates, however they will not be sent until 9th August.

We will continue to make shipments every working day up to 30th July.

As always, orders received before 10am will be dispatched same day.

24-hour shipping pledge

If you order before 10:00 (CET), we’ll dispatch your order that same day. It’s as easy as that.

Low-cost shipping fee of €4 on orders under €40 (only in mainland Spain)

Chocolate shipments will not be dispatched on Fridays, to avoid exposing them to high temperatures for a longer time as they are not delivered until the following week.

During hot months, chocolate shipments will have an additional charge of  €2  for Ice Pack. A special packaging to maintain an optimal temperature, made up of an insulation wrap and an ice gel pack (reusable cold accumulator).

DESTINATION EXPRESSFREE
Mainland Spain / Balearic Islands 1-2 working daysPurchases over €40*
Canary Islands 2-3 working days 
Europe 2-3 working days 
Rest of the world 2-5 working days 

Our express shipping pledge applies to every order.

SHIPPING RATES

DESTINATIONCOURIERRATE
Mainland Spain / Balearic IslandsExpress shipping with Correos Express (1-2 working days)€4 / Free for orders over €40*
Canary IslandsExpress shipping with Correos Express (2-3 working days) 

 

DESTINATIONCOURIERRATE
EuropeExpress shipping with TNT (2-5 working days)

[Zone 1] €10

[Zone 2] €10

Rest of the worldExpress shipping with DHL (5-15 working days)

[Zone 1] Check with us

[Zone 2] Check with us

[Zone 3] Check with us

  1. The stated prices are for shipping rates only. There may be additional customs duties and taxes to pay, which will be evaluated by the courier company and paid by the customer.
  2. Policies vary between countries. We recommend contacting your local customs office for more information.

SHIPPING PLEDGE

Track your order

Find out exactly where your order is. The tracking number and link will be sent to you by email.

24-hour shipping pledge

We’re fast. We commit to delivering within 24 hours. Any day of the week. It’s as simple as that.

So if you order before 10:00 (CET), we’ll dispatch your order that same day.

Guaranteed freshness

We use the best techniques for handling and packing your order to make sure it reaches you in perfect condition. If anything happens to it, we’ll give you your money back. Guaranteed.

And remember that we and our partner couriers are here to help if there are any problems. We’ll resolve the issue as fast as we can.

Correos Express customer service:

TNT customer service:

DHL customer service: